Financial Services and Mental Health TechSprint

Steve French

On 14-15 March 2017, the One Hitachi family joined the FCA TechSprint in partnership with PwC and the Money and Mental Health Policy Institute. The theme was mental health.   The FCA holds a regular series of these sprints, encouraging organisations to work collaboratively on shared challenges, solving important problems in financial services. Research by… Read more »

Microsoft Dynamics 365: Making Essex Safer

Ian Stanley

We’re delighted to share a new video case study about our partnership with Essex County Fire and Rescue Service.  With over one million households in the county of Essex, and over 10,000 home safety visits to perform every year, improving the safety of residents is the organisation’s priority.    Hitachi Solutions implemented Microsoft Dynamics’ cloud-based… Read more »

Hitachi Solutions and Director Magazine: Business Agility in the Countdown to Brexit

George Efthimiou

In partnership with Director Magazine, Hitachi Solutions and Microsoft gathered eight business leaders from some of the UK’s leading professional services organisations: Buro Happold, BDO, Bite Communications, BCMS, Buzzacott, Areen Design Services, The Risk Advisory Group and Hays UK & Ireland, to discuss the potential challenges of Brexit.The past has shown us that to survive… Read more »

Hitachi Solutions Whitepaper: Cutting Customer Irritation

Jinna Mistry

Hitachi Solutions and Essential Retail hosted a roundtable discussion with some of the UK’s largest retailers: including Tesco, Carpetright, Dune Group and Blackwell’s. The event looked at the increasing challenges around how to put customers first and optimise their shopping experience – both on and offline.The resulting whitepaper outlines the key points raised in these… Read more »

Retail CRM video: Essential Retail Talks to Chris Huntingford, Hitachi Solutions

Chris Huntingford

We’re delighted to share an interview between Ben Sillitoe, editor of Essential Retail and Chris Huntingford, CRM Consultant at Hitachi Solutions. Chris talks about how retail customer journeys are changing and how to use technology to achieve a single customer view.Microsoft Dynamics CRM, can help retailers centralise the consumer, personalise their interactions and optimise the customer experience — both… Read more »