Microsoft Dynamics 365: Making Essex Safer

We’re delighted to share a new video case study about our partnership with Essex County Fire and Rescue Service. 

With over one million households in the county of Essex, and over 10,000 home safety visits to perform every year, improving the safety of residents is the organisation’s priority.   

Hitachi Solutions implemented Microsoft Dynamics’ cloud-based Customer Relationship Management (CRM) solution, to help Essex County Fire and Rescue Service effectively and intelligently target resources, respond to emergencies and work using mobile devices.

“I am saving a third of my time” says Brian Dean, Technical Fire Safety Officer.

Watch the video below to find out more.



Hitachi Solutions helps fire and rescue services to improve community safety, through our Microsoft Dynamics 365 CRM solution. The solution enables an intelligence-led approach on future activity, as well as paperless mobile working. 

Click here to contact a member of the Hitachi Solutions team to find out more.